Privacy Policy

Privacy Notice

Security & Confidentiality | DestinaRoad Morocco

This notice is compliant with Moroccan Law No. 09-08 (Dahir 1-09-15) and reflects international GDPR standards for the protection of personal data in 2026.

1. Data Controller

The entity responsible for your data is DestinaRoad, based in Marrakech, Morocco. We are committed to ensuring that your personal information is processed fairly, lawfully, and transparently.

2. Information We Collect

We only collect data that is strictly necessary to plan and fulfill your travel requests:

  • Identity Data: Full name and nationality (required for hotel/camp registrations).
  • Contact Data: Email address and WhatsApp number for booking coordination.
  • Travel Preferences: Group size, dietary requirements, and specific interests (adventure vs. relaxation).
  • Technical Data: Basic cookie information and IP addresses to improve our website experience.

3. How We Use Your Data

Your information is used exclusively to:

  • Create your Customized Itinerary through our human-led planning service.
  • Coordinate logistics with our trusted local partners (transport, riads, and desert camps).
  • Provide 24/7 support during your stay in Morocco via WhatsApp.
  • Comply with Moroccan administrative requirements for tourism activities.

We do not store credit card details on this website. All financial transactions are handled securely via third-party providers or on-site.

4. Data Sharing & Security

No Sale of Data: We never sell or rent your personal data to third-party marketers. We only share necessary details with the specific providers involved in your trip (e.g., your name to the driver or the camp manager).

Storage: We implement technical security measures to prevent unauthorized access. In accordance with local regulations, we retain your data only for as long as necessary to fulfill the purposes of your trip and meet legal accounting obligations.

5. Your Rights (Law 09-08)

Under Moroccan law, you have the right to access, rectify, or oppose the processing of your personal data. You may:

  • Request a copy of the data we hold about you.
  • Request that we correct any inaccurate information.
  • Ask us to delete your data once your trip is completed.

To exercise these rights, please contact our Data Protection Lead at Contact@DestinaRoad.com.

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